Outreach / Respite Under 252019-07-10T10:44:30+00:00

Outreach / Respite (under 25s)

Care Quality Commision Logo - ROC Family Support

What we do

We offer a wide range of support services to help families who have children and young people with complex needs.

Investing In Children Logo - ROC Family Support

What We Do

We offer a wide range of support services to help families who have children and young people with complex needs.

Care Quality Commision Logo - ROC Family Support
Investing In Children Logo - ROC Family Support

Working in partnership

We work in partnership with local authorities and individuals under the Direct Payments Scheme to offer a range of social and cultural opportunities. These include support at school or college, swimming sessions, visits to social groups e.g. Scouts, cookery sessions to boost independent living skills, shopping trips, meals out etc.

As well as community-based activities, we offer activities at our Newton Aycliffe centre, which has a training kitchen, a small horticultural project, a Portakabin with large games and an activities room.

Our team are qualified and skilled to work with children affected by:

  • autism/ADHD
  • learning difficulties
  • challenging behaviour
  • complex physical needs
  • sensory impairment
  • chronic illness

Support planning

Plans are informed by partners, e.g. learning disability teams, and can include:

  • learning personal skills such as washing and dressing
  • learning independent living skills i.e. budgeting or accessing public transport
  • learning how to stay safe
  • learning how to cook
  • facilitating communication
  • supervision to ensure safety
  • developing social skills
  • confidence-building activities

We have developed a support planning tool so we can encourage young people to make choices and develop skills and measure their progress.

We operate a robust referral and risk assessment system with ongoing reviews and offer group activities to promote social interaction including visits to the seaside and Christmas pantos.

Working in partnership

We work in partnership with local authorities and individuals under the Direct Payments Scheme to offer a range of social and cultural opportunities. These include support at school or college, swimming sessions, visits to social groups e.g. Scouts, cookery sessions to boost independent living skills, shopping trips, meals out etc.

As well as community-based activities, we offer activities at our Newton Aycliffe centre, which has a training kitchen, a small horticultural project, a Portakabin with large games and an activities room.

Our team are qualified and skilled to work with children affected by:

  • autism/ADHD
  • learning difficulties
  • challenging behaviour
  • complex physical needs
  • sensory impairment
  • chronic illness

Support planning

Plans are informed by partners, e.g. learning disability teams, and can include:

  • learning personal skills such as washing and dressing
  • learning independent living skills i.e. budgeting or accessing public transport
  • learning how to stay safe
  • learning how to cook
  • facilitating communication
  • supervision to ensure safety
  • developing social skills
  • confidence-building activities

We have developed a support planning tool so we can encourage young people to make choices and develop skills and measure their progress.

We operate a robust referral and risk assessment system with ongoing reviews and offer group activities to promote social interaction including visits to the seaside and Christmas pantos.

Testimonials

During our inspection we found the organisation was very much child and family-centred, inclusive and underpinned by a genuine desire to offer as high a quality service as possible.
We spoke with relatives who told us they had every confidence in the staff’s abilities to provide outstanding care. One relative told us; ‘The staff are outstanding.’ and ‘Yes, can’t fault it. I would struggle without them. I wish I could have it full time.
We found the staff in the service worked closely with other professionals. We saw records of ‘Team around the Family’ meetings where members of the service attended with other professionals from a multi-agency backgrounds.

One commissioner told us; my feedback would always be very positive. I have worked with them now for around 5 years with some very demanding services. I have always found them to be an excellent service provider with a high quality and very stable staffing team.